A national training company based in Poole that specialises in the care and health & safety sector has recruited five new staff members to their team.
eLFY Training, formerly known as eLearning For You, has seen their award-winning support division grow 30% over the past year and a move to prestigious new offices at County Gates on the Poole/Bournemouth boundary.
The new members of staff include three Client Service Advisers – Megan Austwick, Lauren Barry and Lana Squire - who will assist clients who have purchased online training courses via the eLFY website to ensure their training needs are being met and answer any queries.
Also joining the growing team as eLFY Head of Learning & Development is Sarah-Jayne ‘SJ’ Croft. Her remit is to develop and deliver high quality training to all clients, whilst developing and maintaining excellent relationships with customers to exceed their expectations, as well as supporting colleagues to deliver in line with agreed service levels.
Jo Forsyth is the fifth new joiner in the role of Client Relationship Administrator. She will be working with the eLFY Client Relationship team to build trust and long-term relationships with clients through regular interaction and continuous improvement of services.
eLFY Managing Director Rob Cousins is pleased to welcome the quintet of new starters, “Demand for our online training courses, as well as face-to-face training, has increased rapidly over the past few years which has led to us recruiting talented individuals to help deliver our service. To have added SJ, Megan, Lauren, Lana and Jo to the eLFY family is something we are all rightly proud of.”
Established in 2010 to address the poor quality training on offer throughout the care industry, eLFY Training is now regarded as the industry's leading care training specialist and one of the only companies to provide training on a blended basis.
To find out more about our extensive range of classroom based care training courses, or for information about the online or blended-learning options we have available, contact our care training experts today!